About the Role
At Netcall Group, we take immense pride in being a premier Peruvian telecommunications firm that consistently pushes the boundaries of growth and innovation. Recognized for our commitment to a 100% virtual work model, we offer a unique opportunity for professionals to build a stable career from the comfort of their homes. Our organization is built on the pillars of service quality and strategic partnerships with global industry leaders. As we continue to expand our reach, we are looking for dedicated Sales Advisors to represent Movistar, focusing specifically on the prepaid market for the Mexican public. This role is designed for those who are passionate about sales, thrive in a results-driven environment, and are eager to grow within a dynamic digital landscape.
Key ResponsibilitiesAs a Remote Sales Advisor, your primary objective is to serve as the frontline representative for Movistar services, engaging with potential and current customers in the Mexican market. You will be responsible for executing high-volume outbound calls, utilizing professional communication techniques to identify customer needs and present the most suitable prepaid mobile solutions. You are expected to manage the entire sales cycle, from initial contact and overcoming objections to the final closing of the sale, all while strictly adhering to established quality protocols and service standards.
- Proactively initiate outbound telephonic contact with prospective leads and existing customers within the assigned database.
- Present and promote the benefits of Movistar prepaid mobile plans, tailoring the pitch to meet the specific requirements of the Mexican demographic.
- Achieve and exceed daily and monthly sales targets, quality benchmarks, and productivity KPIs set by the management team.
- Maintain accurate records of all customer interactions and sales outcomes within our internal CRM and reporting systems.
- Follow standardized sales scripts and compliance protocols to ensure the highest level of service integrity and customer satisfaction.
- Collaborate with supervisors and team leads during coaching sessions to refine sales techniques and improve conversion rates.
We are seeking energetic individuals who possess a natural flair for persuasion and a strong desire to succeed in a competitive sales environment. While we value previous experience, we are also committed to developing fresh talent who show high potential and a commitment to professional growth. To ensure a seamless remote working experience, candidates must meet specific technical and personal criteria.
- Must be at least 18 years of age with a valid national ID (DNI) or relevant work permit.
- Previous experience in sales, telemarketing, or call center environments is highly desirable but not mandatory.
- Exceptional verbal communication skills, including clear diction, active listening, and the ability to build rapport quickly over the phone.
- A resilient and goal-oriented mindset, with the ability to handle rejection and maintain a positive attitude throughout the workday.
- High school diploma or equivalent; higher education is a plus.
- Dedicated home office space free from background noise and distractions.
- Technical Requirements: A personal computer or laptop (minimum i3 processor or equivalent, 8GB RAM) and a stable, high-speed wired internet connection (fiber optic preferred; mobile data is not permitted).
Netcall Group is dedicated to the well-being and professional development of our employees. We offer a comprehensive benefits package that ensures financial security and long-term career prospects. From your very first day, you will be integrated into our full payroll system, granting you access to all legal labor benefits in accordance with Peruvian law.
- Full Payroll Enrollment (Planilla Completa) from day one, including Asignacin Familiar, CTS, Gratificaciones, and health insurance.
- A competitive fixed monthly salary of S/1,130, supplemented by an uncapped, unlimited commission structure based on sales performance.
- Comprehensive 12-day training program conducted remotely and fully paid upon completion, ensuring you are prepared for success before hitting the floor.
- Performance-based incentives, including sales activations and dynamic bonuses starting from the On-the-Job Training (OJT) phase.
- A fixed work schedule from Monday to Saturday, 10:00 AM to 7:00 PM, with guaranteed Sundays and holidays off.
- Clear career progression paths and internal promotion opportunities to move into supervisory or administrative roles.
- Access to exclusive corporate and educational agreements and discounts for you and your family members.