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Shields Health Solutions

Spanish Bilingual Certified Pharmacy Technician Refill & Medication Adherence

Not Specified Global / Not Specified Design & Creative Not Specified

Salary not specified
Posted April 20, 2026
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About the Role

As a Bilingual (Spanish) Patient Engagement Specialist, you will play a vital role in supporting patients throughout their medication journey. You'll act as a trusted liaison between patients, pharmacists, clinicians, payors, and health system partners—ensuring timely refills, resolving pharmacy claims issues, and delivering compassionate, high-quality service in both English and Spanish.

This is a fully remote pharmacy role ideal for professionals who are detail-oriented, empathetic, technologically savvy, and motivated by meaningful patient impact.

  • Manage both inbound and outbound pharmacy communications.
  • Support medication adherence and help remove access barriers for patients.
  • Resolve pharmacy claims issues and coordinate timely refills.
  • Act as a proactive patient advocate within the healthcare ecosystem.
  • Deliver high-quality service in both English and Spanish.
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Required Skills

Spanish (Bilingual) English (Fluent) Certified Pharmacy Technician (CPhT) Patient Advocacy Medication Adherence Pharmacy Claims Resolution Customer Service
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