Site Reliability Engineer

About the Role

As a Site Reliability Engineer at RBC, you will play a pivotal role in shaping the future of our digital infrastructure by leading the transformation of our test environment management. We are looking for a forward-thinking professional to drive our Cloud-First and Self-Healing initiatives, ensuring that our pre-production environments are as resilient and efficient as our production systems. This is a unique opportunity to work within a high-performing team that spans the Caribbean and Canada, where your technical expertise will directly impact the quality and speed of our software delivery lifecycle through advanced automation and proactive monitoring.

• Design and execute technical solutions that align with business objectives and project milestones, spearheading the next generation of Test Environment Management transformation.
• Deploy and manage sophisticated observability tooling, including Dynatrace and Splunk, across all test environments to ensure maximum uptime and performance visibility.
• Lead initiatives to identify and remediate P1-P4 vulnerabilities, significantly improving the security posture of the pre-production landscape.
• Manage environment demand across multiple projects and development streams, proactively resolving resource contention and optimizing usage.
• Partner closely with DevOps, Software Development, and Quality Engineering teams to integrate SCM tools and automate end-to-end environment setups, data provisioning, and code deployments.
• Coordinate the architecture and creation of new test environments as required by evolving business needs.
• Modernize IT operations by automating complex application, data, and infrastructure processes to reduce manual intervention.
• Provide comprehensive reporting on environment usage, service capability, and availability to stakeholders, ensuring transparent communication regarding status changes.

• Proven experience in Test Environment Management within medium to complex enterprise-level ecosystems.
• Advanced proficiency with Source Control Management (SCM) and DevOps automation tools such as Jenkins, UrbanCode Deploy, GitHub Actions, and Ansible.
• Extensive hands-on experience with observability and incident management platforms, specifically Dynatrace, Splunk, and PagerDuty.
• Strong familiarity with the ServiceNow platform, JIRA, and Confluence for workflow management and documentation.
• Solid technical foundation in database technologies and infrastructure environments including Windows, Linux, and OpenShift.
• Deep understanding of IT standards, methodologies, CMM, and audit requirements to ensure compliant operations.
• Working knowledge of middleware technologies such as MQSeries, WebSphere, WXF, XML, and .NET.
• Exceptional problem-solving skills and the ability to think strategically about long-term infrastructure planning and predictive analytics.

• A comprehensive Total Rewards Program including competitive base salary, performance-based bonuses, and flexible benefits.
• Access to world-class training programs and leaders who are committed to your professional development through dedicated coaching.
• A dynamic and collaborative work environment where personal aspirations are valued as much as business results.
• Flexible work-life balance options, including remote work capabilities for candidates residing in Canada or the Caribbean Banking Market.
• The opportunity to make a lasting impact within one of the world�s most successful and stable financial institutions.
• Participation in stock programs and commissions where applicable, rewarding your contribution to RBC�s mutual success.

Required Skills