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Role
About the Role
At Rowan, we are all about making ear piercing experiences a celebration full of joy! Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone by leveraging the expertise of licensed nurses.
What You'll Do- Customer Service: Create magical and memorable experiences by providing top-notch clinical care, easing customer concerns, and providing clear communication.
- Clinical Excellence: Maintain a sterile and aseptic environment, performing piercings with precision and using expert knowledge of skin care and infection control.
- Education: Conduct ear evaluations for placement and educate customers on aftercare protocols and Rowan's healing products.
- Studio Operations: Collaborate with the Studio Manager to maintain inventory, sterilize instruments, and ensure compliance with CDC and state guidelines.
- Sales Performance: Support studio metrics through high-quality performance, contributing to revenue growth and educating customers on hypoallergenic jewelry benefits.
- An active RN or LPN/LVN License.
- A warm, friendly, and professional customer care approach.
- Obsessive attention to detail and a team-player spirit.
- Flexibility to work a schedule including peak times, holidays, and weekends.
- Openness to all experience levels; newly licensed nurses are welcome.
- Competitive compensation: $28 base wage plus tips (estimated total up to $53/hour).
- Medical, Dental, and Vision Health Plans for full-time employees.
- 401k and Roth IRA options.
- Generous employee discounts on products and services.
- Ongoing training and career growth pathways within the nursing field.
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Skills
Required Skills
RN License
LPN/LVN License
Clinical Ear Piercing
Infection Control
Sterilization
Aseptic Technique
Patient Education
Customer Service
Retail Sales
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