About the Role
RESOLUTE HR CONSULTING is seeking a meticulous and proactive Marketing Coordinator to join our growing team. In this fully remote position, you will play a critical role in the backend operations of our digital platforms, ensuring that our systems, content, and product listings function seamlessly to drive organizational success. This role is ideal for a digitally savvy professional who enjoys working at the intersection of data, operations, and content strategy, providing the structural support necessary for high-impact marketing initiatives.
As our Marketing Coordinator for Digital Platform Operations, you will move beyond high-level strategy to focus on the essential mechanics of digital performance. You will be responsible for maintaining the integrity of our digital presence, monitoring viral trends, and translating complex data into actionable insights. While this is not a sales-focused position, your contributions will directly influence our platform efficiency and engagement levels, making you an integral part of our operational excellence.
Key Responsibilities- Manage and support backend operations across multiple digital platforms and internal management systems to ensure 24/7 operational continuity.
- Execute platform updates, organize digital content, manage product listings, and refine operational workflows for maximum efficiency.
- Monitor real-time product performance and identify emerging digital or viral trend patterns to keep the brand ahead of market shifts.
- Track and analyze key performance indicators (KPIs), including conversion rates, engagement metrics, traffic sources, and user activity.
- Generate comprehensive performance summaries and basic reports for internal stakeholders to facilitate data-driven decision-making.
- Collaborate closely with internal cross-functional teams to identify bottlenecks and improve overall digital platform efficiency.
- Maintain meticulous records of campaign data, platform configurations, and historical performance metrics.
- Provide administrative and operational support for ongoing marketing projects and digital transformation initiatives as required.
- Proven experience or a demonstrated interest in digital marketing, platform operations, e-commerce management, or data tracking.
- Technical proficiency with online dashboards, spreadsheets, and basic reporting tools; you should be comfortable navigating complex digital interfaces.
- Exceptional attention to detail and a commitment to following structured workflows and standard operating procedures.
- Strong written communication skills with the ability to summarize technical or operational information clearly.
- Self-motivated professional capable of working independently and maintaining high productivity in a 100% remote setting.
- Exceptional organizational skills with a reputation for being reliable and responsive during designated working hours.
- Familiarity with industry-standard tools such as Google Analytics, Shopify, Meta Business Suite, TikTok Shop, or Amazon Seller Central is highly preferred.
- Understanding of core marketing metrics, including CTR (Click-Through Rate), engagement rate, and traffic attribution.
- Enjoy a fully remote working arrangement that offers geographic flexibility and a modern work-life balance.
- Access to comprehensive training and structured guidance on internal workflows and proprietary digital systems.
- Gain high-level exposure to digital marketing operations and sophisticated platform performance analysis.
- Build a robust portfolio of practical skills in reporting, online platform management, and data-driven marketing coordination.
- Join a supportive, organized, and collaborative remote team environment that values professional growth and clear communication.
- Opportunity to contribute to a growing consultancy that values operational excellence and innovation.