About the Role
Instacart is transforming the grocery industry by providing essential services that connect customers with the food they love. Our Advertising business is scaling rapidly, and we are looking for a high-impact Chief of Staff to the General Manager, Advertising. This role serves as the essential connective tissue across an ambitious, fast-moving organization, ensuring that our billion-dollar retail media platform operates with relentless operational discipline and strategic clarity.
As the Chief of Staff, you will act as a trusted thought partner to the GM, managing the organizational rhythm and translating complex strategic goals into actionable results. Twelve months from now, success in this role means the Advertising organization is measurably sharper: priorities are crystal clear, cross-functional alignment is seamless, and the GM is empowered to operate at full strategic altitude because the supporting infrastructure is robust and reliable.
Key Responsibilities- Operational Rhythm: Design and execute a consistent cadence for team meetings, leadership reviews, and organizational communications to ensure senior leaders focus on high-priority initiatives.
- Strategic Briefing: Prepare the GM for high-stakes external and internal meetings with crisp briefings, talking points, and data-driven research.
- Project Governance: Track deliverables for major initiatives across the Ads organization, surfacing blockers early and maintaining stakeholder alignment to ensure on-time delivery.
- Financial Partnership: Collaborate with Finance to manage workforce and non-workforce spend, providing tight budget visibility and supporting annual business planning.
- Executive Support: Act as a force multiplier for the GM, managing complex workstreams and representing the GM’s voice with fidelity across the organization.
- Professional Experience: 10+ years of experience in management consulting, corporate technology, or the advertising/media sector with significant exposure to executive-level audiences.
- Industry Knowledge: Strong foundational understanding of digital advertising or retail media to engage substantively with business leaders.
- High EQ: Proven ability to build trusted advisor relationships and navigate complex organizational dynamics with diplomacy and directness.
- Analytical Excellence: Exceptional ability to take ambiguous, complex challenges and convert them into structured, executable plans.
- Communication Mastery: Ability to produce executive-ready written materials and deliver verbal communications that drive decision-making.
- Preferred Experience: Background in high-growth technology environments and direct experience partnering with Finance on annual planning and budget management.
- Flex First Culture: Flexibility to work from home, an office, or any location that suits your productivity while staying connected through regular in-person events.
- Competitive Compensation: Market-competitive base salary ranging from $203,000 to $214,000 CAD, supplemented by equity grants and annual refresh opportunities.
- Comprehensive Health and Wellness: Robust medical, dental, and vision benefits designed to support you and your family.
- Impact and Growth: The opportunity to do the best work of your life at a company that serves as a lifeline for millions of people across North America.