About the Role
SGS is the worlds leading inspection, verification, testing, and certification company, recognized as the global benchmark for sustainability, quality, and integrity. With a network of over 99,600 employees operating across 2,600 offices and laboratories, we help businesses around the globe navigate an increasingly complex landscape. We are currently seeking a dedicated and organized Administrative Assistant to join our SGS Academy team. This is a pivotal role where you will support the delivery of world-class professional training and certification programs. Working in a remote capacity, you will ensure that our administrative processes are executed with precision, helping both individual students and corporate clients achieve their educational goals through our diverse portfolio of courses in industries ranging from health and nutrition to natural resources and business assurance.
Key ResponsibilitiesAs a key member of the SGS Academy administrative team, your work directly impacts the quality of service we provide to our learners and partners. Your primary duties will include:
- Providing comprehensive administrative and operational support to the SGS Academy, focusing on both retail and corporate training products.
- Executing and monitoring the full lifecycle of training courses, including registration, scheduling, and post-course documentation.
- Ensuring all internal systems are updated accurately and in a timely manner to maintain data integrity and facilitate real-time reporting.
- Acting as a central point of communication for students, corporate clients, and instructors to align on schedules, deadlines, and technical requirements.
- Managing complex logistics for training sessions, including classroom reservations, material distribution, and technical support for virtual learning environments.
- Handling travel arrangements and logistical coordination for instructors, including flight bookings and hotel reservations when on-site presence is required.
- Preparing detailed reports, spreadsheets, and management documents to track performance and operational efficiency.
- Contributing to the continuous improvement of administrative workflows to enhance the overall customer experience and operational agility.
- Upholding the companys strict health, safety, and environmental standards in all professional activities.
We are looking for a professional who combines organizational excellence with a customer-centric mindset. To be successful in this role, you should possess:
- A completed High School diploma; candidates currently pursuing a degree in Business Administration, Education, or a related field are highly preferred.
- Previous experience in administrative or operational support roles, ideally within a corporate training or educational environment.
- Intermediate proficiency in the Microsoft Office Suite, with a strong emphasis on Excel for data management and reporting.
- Excellent verbal and written communication skills in Portuguese, with the ability to interact professionally with diverse stakeholders.
- A proactive approach to problem-solving and the ability to manage multiple priorities within a fast-paced multinational setting.
- Strong attention to detail and a commitment to maintaining high standards of quality and data accuracy.
At SGS, we value the well-being and professional development of our employees. Our comprehensive benefits package includes:
- Competitive Health and Dental insurance plans for you and your dependents.
- Life insurance and a robust Employee Support Program (PAE) for holistic well-being.
- Generous Meal and Food vouchers (Vale Alimentao and Vale Refeio).
- The flexibility of a remote work model (Home Office) to support a healthy work-life balance.
- Significant discounts on a wide array of SGS Academy courses to fuel your own career growth.
- Extensive corporate partnerships offering discounts on pharmacies, gym memberships (Gympass), and language schools such as Open English and Cellep.
- Access to educational benefits through partnerships with prestigious institutions like FIA and SESC/SESI.
- An inclusive work culture that celebrates diversity and provides equal opportunities for all professionals.