About the Role
HireHawk is an outcomes-first, globally minded organization dedicated to connecting high-performing remote professionals with industry-leading companies in the U.S. and Canada. We are currently seeking a dynamic and resilient Appointment Setter to drive outbound outreach for a specialized firm focused on stormwater maintenance and repair services across the Eastern United States. In this role, you will be the first point of human contact for potential clients, transforming cold outreach into warm opportunities by building initial rapport and demonstrating the value of professional infrastructure maintenance.
This is a mission-critical position where you will engage with property management companies, homeowners associations, golf course superintendents, and commercial site managers. Your objective is to follow up on cold email campaigns, identify key decision-makers for pond and lagoon systems, and secure meetings for our senior sales team. If you are a professional who thrives in a fast-paced environment and possesses a results-oriented attitude, this remote career path offers the perfect platform to showcase your B2B sales development skills within a niche, high-demand industry.
Key Responsibilities- Conduct high-volume outbound calling campaigns, averaging 100–110 calls per day, to follow up on automated cold email sequences and ensure high conversion rates.
- Efficiently confirm receipt of outreach materials and navigate gatekeepers to reach the primary decision-makers responsible for site maintenance and environmental compliance.
- Qualify leads based on specific criteria, including current vendor status, budget timing, and the immediate need for stormwater system repairs or dredging.
- Accurately schedule discovery meetings between qualified prospects and the sales team, ensuring all calendar invites and pre-call notes are perfectly synchronized.
- Maintain impeccable data hygiene within Smartlead.ai, updating lead records, tracking outreach progress, and keeping activity organized in real-time.
- Support the broader sales development engine with light operational tasks, including LinkedIn direct messaging and contact research to enrich target lead lists.
- Act as a brand ambassador, ensuring every interaction reflects the professional standards, reliability, and high communication quality of the organization.
- Exceptional verbal and written English communication skills, with the ability to maintain a professional phone presence tailored to U.S.-based B2B contacts.
- Proven hands-on experience in outbound cold calling, telemarketing, or appointment setting, preferably within a B2B sales development environment.
- High degree of technical proficiency, including familiarity with Smartlead.ai or similar sales engagement tools and lightweight CRM platforms.
- A results-oriented mindset with the discipline to meet daily call targets while maintaining accuracy and high-quality conversation standards.
- Experience in or knowledge of property management, construction, or environmental services is highly preferred but not required.
- Strong organizational skills and the ability to work independently in a remote setting while maintaining consistent follow-through.
- Flexibility to adapt to evolving operational processes and administrative tasks as the role and the outreach engine evolve.
- Competitive monthly salary ranging from $1,400 to $1,600 USD, depending on experience and performance.
- Stable, full-time schedule from Monday to Friday, 9:00 am – 6:00 pm EST, promoting a healthy work-life balance.
- 100% remote work environment with a globally-minded team that values clear expectations and strong communication.
- Exclusive access to a $200k+ perk marketplace offering instant discounts on over 150 professional and personal services.
- Financial flexibility with the ability to access up to 50% of your approved earnings before payday without credit checks or additional fees.
- Professional growth opportunities within the sales development and recruitment operations space.